Shipping policy

Shipping Policy

This Shipping Policy governs the terms applicable to the delivery of digital products purchased through our online store, PaperCraftMaster. Because all products sold through www.wavella.store are digital products, no physical shipment is required.

By placing an order, the customer accepts the terms set forth herein.

Digital Order Processing

1.1. Digital orders are generally processed automatically after successful payment confirmation.

1.2. Once payment has been successfully processed, the purchased digital product may be delivered immediately or within a short period of time through the download method provided by our store.

1.3. In the event of an unexpected delay in digital delivery, the customer may contact us at contact.papercraftmaster@gmail.com for assistance.

Digital Delivery Timeframes

2.1. Digital products are normally available for download shortly after the order has been successfully completed.

2.2. Delivery times may occasionally be affected by technical issues, payment verification, email delivery problems, or other circumstances beyond PaperCraftMaster's reasonable control.

2.3. No physical products will be shipped unless explicitly stated otherwise in the product description.

Delivery Method

3.1. Digital products may be delivered through a download link, email, customer account, or another electronic delivery method provided by our online store.

3.2. Customers are responsible for providing a valid email address and ensuring they have access to the email account used during checkout.

3.3. Customers are also responsible for having a compatible device, internet connection, and any necessary software required to download, open, print, or use the purchased digital files.

Shipping Costs

4.1. Because PaperCraftMaster sells digital products, there are no physical shipping costs associated with digital orders.

4.2. Customers will not be charged for postage, packaging, or physical delivery of digital products.

Download and Access Issues

5.1. If the customer does not receive the digital product or is unable to access the download, they should contact us at:

contact.papercraftmaster@gmail.com

5.2. When contacting us, customers should provide their order information and explain the issue they are experiencing so that we can assist them as efficiently as possible.

5.3. If a technical problem with the delivered files is confirmed to be caused by PaperCraftMaster, we may provide a replacement or corrected file where appropriate.

Customer Responsibility

6.1. The customer is responsible for ensuring that the email address provided during checkout is correct.

6.2. The customer is responsible for checking their inbox, spam, junk, promotions, or other relevant email folders for digital delivery emails.

6.3. The customer is responsible for ensuring that their device and software are capable of downloading and opening the purchased files.

International Customers

7.1. Digital products can generally be purchased and accessed by customers worldwide, subject to applicable laws and restrictions.

7.2. Because no physical goods are shipped, customs duties, import fees, and physical shipping restrictions generally do not apply to our digital products.

7.3. Customers are responsible for ensuring that the purchase and use of the digital products comply with the laws applicable in their country or jurisdiction.

Changes to This Policy

8.1. PaperCraftMaster reserves the right to modify this Shipping Policy at any time.

8.2. Changes will take effect upon publication on www.wavella.store and will not affect orders already completed unless otherwise required by applicable law.

Contact Information

If you have any questions regarding digital delivery or experience any problems accessing your purchase, please contact us at:

PaperCraftMaster
Website: www.wavella.store
Email: contact.papercraftmaster@gmail.com